Refund policy

We want you to be completely satisfied with your purchase from luvamart.shop.

  • Return Window: You have 28 to 30 days from the date your item is delivered to request a return.

  • Item Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

  • Initiating a Return: To start a return, please contact our support team through our contact page with your order details.

  • Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original method of payment.